💬 FAQ: Toto for Pet Parents
P.S. Some workplaces now offer Toto as an employee perk. Ask your HR team if your care benefit is already covered.
Q: I made a booking request—now what?
Bravo. You’ve just unlocked a better way to care for your pet. Our Care Concierge (yes, an actual human) is reviewing your request to match you with a trusted local vet.
Q: How do I confirm the appointment?
Just log back into the app and select your preferred doctor from your curated list. Click. Confirm. Done. You’ll get a notification in your inbox with your vet time and details.
Q: Will I know how much things cost?
Absolutely. We show sample pricing from each clinic before you book. No surprises, no fine print. You pay your vet directly.
Q: Can I do a virtual checkup?
Yes, if your pet has visited the clinic in-person within the past 12 months. Perfect for quick check-ins, weird itches, sudden behavior changes, or follow-ups. We call it "care without the commute".
Q: So… what is Toto?
We’re not a clinic. We’re not insurance. We’re your shortcut to trusted care from local vets.
✔️ Real care from real clinics
✔️ Easy booking, upfront pricing, and virtual visits that actually count
✔️ Built to support pet parents and modern workplaces
